Frequently Asked Questions

With your order, you'll receive only the product you chose — with the Star Roots drip, of course.

You can exchange or return an item within 14 days of ordering—stress-free. Contact us and we'll provide you with all the support you need.

Each piece is made especially for you—so the total delivery time is usually between 7 and 15 business days . You'll receive tracking information by email as soon as the product ships. It's worth the wait, trust us 👊

You'll receive a tracking link via email. Simply click and track your delivery status in real time.

You can send us a message on Instagram @starrootsofficial or send us an email to geral@starroots.com .